Privacy Policy

Dunston Graphics ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation (GDPR), effective 25th May 2018, the data controller is: Dunston Graphics, 5 Cowslip Crescent, Thatcham, Berkshire, RG18 4DE. For all enquiries please contact:

Sharon Illsley
Partner, Dunston Graphics
sharon@dunstongraphics.co.uk
Tel: 07891 759311

Information We may collect from You

We may collect and process the following data about you:

  • Information that you provide by using the contact form on our website www.dunstongraphics.co.uk (our site). Should you choose to contact us using the contact form, none of the data that you supply will be stored by this website or passed to any third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
  • Email content received from you requesting our services.
  • When dealing with enquiries we may also ask you for additional information to assist with the dealing of the same.
  • If you contact us via telephone, we may keep a record of that correspondence.
  • Details of your visits to our site using an analytics tracking system.

Where we store your Personal Data

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the Information

We use information held about you in the following ways:

  • To provide you with information / services that you request from us.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in any interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Disclosure of your Information

We may disclose your personal information to any subcontractors that we instruct to assist with the supply of services to you.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Dunston Graphics or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Dunston Graphics, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Cookies

Our website uses Google Analytics cookies to distinguish you from other users of our website. Cookies are small amounts of information that we store on your computer when you visit our site. This helps us to provide you with a good user experience when you browse our website and also allows us to improve our site. They inform us about your visit, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. By continuing to use our website you agree to our use of cookies.

You can opt out of being tracked by Google Analytics across all websites by visiting http://tools.google.com/dlpage/gaoptout.

You can find out more about cookies, at AllAboutCookies.org.

You can disable cookies for any website you visit using controls built into your web browser. You can use your web browser (eg Internet Explorer) to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a ‘private browsing’ session
  • install add-ons and plug-ins to extend broswer functionality

You can find full guidance on how to disable or otherwise control cookies that are written to your computer by your web browser at the corresponding browser vendor websites:

Browser More Information
Microsoft Internet Explorer http://support.microsoft.com/kb/278835
Google Chrome https://support.google.com/chrome/answer/95647
Mozilla Firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
Apple Safari https://support.apple.com/kb/ph21411
Opera https://www.opera.com/help/tutorials/security/privacy

Your Rights and Access to Personal Information

We do not use your personal data for marketing purposes or disclose your information to any third party for such purposes.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary. Under the General Data Protection Regulation (GDPR) rules, effective 25th May 2018, you have the right to obtain details of the information held about you and also the right to ask to be removed from our records. Please contact Sharon Illsley: sharon@dunstongraphics.co.uk or Tel: 07891 759311 to action the above.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.